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Our Policy

  • Terms and conditions of reservation
  • VAT Policy

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+569 782 06469 | +569 713 85992

CAMINO A PANQUI KM 3.5, CURARREHUE,
LA ARAUCANÍA, CHILE
Certified by Sernatur Registry 12534

VAT Policy

Domestic or foreign passengers resident in Chile are subject to 19% VAT, this amount will be added upon check-out and the conversion to CLP will be calculated according to the exchange rate of the day.
Passengers residing abroad do not pay VAT on the condition of the corresponding presentation of their passport and current immigration card issued by the PDI upon entering the country.

Terms and conditions of reservation

Terms and conditions of reservation

  • 60 days or more days prior to the arrival date – NO charge
  • 59 – 30 days prior to the arrival date – 10% of total value of reservation
  • 29-15 days prior to the arrival date –50% of total value of reservation
  • 14 -0 days prior to arrival date – 100% of total value of reservation

If the passenger is no-show 100% of the value of the reservation will be charged

Additional information:

Check in:  14.00 hrs. Check out 11.00 hrs

  • All our rooms are non-smoking
  • The majority of our beds are Rosen Hotel Line
  • We use 300 thread cotton linen and 550gr cotton towels

Available on request:

  • Hair dryer
  • Iron
  • Laundry and ironing service
  • No pets allowed